Patient leakage
A patient calls to book.
Call unanswered. No callback.
The execution layer
for healthcare
operations.
Your hospital leaks patients, revenue and capacity, unseen.
We close it.
Patient experience leak
Phone callMissed at the desk
Revenue leak
ConsultationNotes left for later
Patient experience leak
Lab resultReady, patient not told
Capacity leak
DischargePatient fit, bed still blocked
Revenue leak
Insurer queryClaim held, document missing
Revenue leak
Ward stockIV sets running low
Airgent deployment harness
Connects agents to your systems, sets their context and permissions, and controls every action.
Front Office
Answered. Booked Thursday, 10:30.
✓ Recorded
Scribe
Note drafted. Lab order ready.
◷ Doctor signs first
Patient Relationship
Patient told. Review visit booked.
✓ Recorded
Patient Flow
Pharmacy, bill and summary started at once.
✓ Recorded
Revenue Cycle
Missing discharge summary attached.
✓ Recorded
Supply Chain
Indent raised for the ward.
◷ Store approves first
Schedule
EMR
Lab
HIS
Billing
Inventory
Your systems stay the record
Broken by Design.
THE PROBLEM
Where healthcare
operations leak
Revenue leakage
Consumables used during care.
Usage never reaches billing.
Care delivered. Never billed.
Revenue leakage
The patient is ready for discharge.
Summary, pharmacy, billing and clearance wait on one another.
The bed stays occupied. The next admission waits.
Nobody did anything wrong.
The work sat between people and disconnected systems.
THE PROBLEM
Where healthcare operations leak
- Front desk
The handoff between Front desk and Ward, broken
- Patient leakageEnquiry never followed up
- Patient leakageFollow-up due, nobody reminded
- Patient leakageCall unanswered, booked elsewhere
- Patient leakageStaff on calls and rescheduling all day
- Ward
The handoff between Ward and Billing, broken
- Revenue leakageClaim denied, a document never chased
- Patient leakageNotes at night, data typed twice
- Revenue leakageConsumables given, never billed
- Revenue leakageWards, labs, pharmacy chased by phone
- Billing
The handoff between Billing and Discharge, broken
- Patient leakageDischarged, never back for review
- Revenue leakageSettlements never reconciled
- Revenue leakageFit at the morning round, still here at night
- Revenue leakageBed empty for hours after discharge
- Discharge
Nobody did anything wrong.
The work sat between people and disconnected systems.
Built to Execute.
THE SOLUTION
AI enablement, delivered as a solution.
AI agents in your operations, run with you.
YOUR SYSTEMS
Clinical record
- EMR
- HIS
- Lab
Patient channels
- Phones
Operations
- Billing
- Pharmacy
- Calendar
They connect, both ways, to the Airgent harness, where six AI agents work: Scribe, Front Office, Patient Flow, Revenue Cycle, Patient Relationship and Supply Chain.
THE AIRGENT HARNESS
WORK DONE, FOR YOUR PEOPLE
- PatientBooked · Fri 11:00
- DoctorSign
- StaffApprove
- ManagementLeaks closing
The same agents, two ways in.
THE SOLUTION
AI enablement, deployed and delivered as a solution.
We put AI agents to work in your operations and run them with you.
Your systems: the clinical record (EMR, HIS, lab), patient channels (phones, WhatsApp) and operations (billing, pharmacy, calendar).
They connect, both ways, to the Airgent harness, where six AI agents work: Scribe, Front Office, Patient Flow, Revenue Cycle, Patient Relationship and Supply Chain.
The work reaches your people: a patient is booked, a doctor signs a note, staff approve what needs a person, and management sees leaks closing.
The same agents, two ways in.
Our products
Keelby Airgent
The agentic practice suite.
- iOS · iPad
- Android
- Web
- Multilingual
Agents built in
- Front Office
- Appointments & front desk
- Scribe
- Consultation & notes
- Patient Relationship
- Follow-ups
- Every agent reads and writes
- Patient records
Airgent
for hospitalsYour systems. Our agents. One harness.
How it works
- Integrates
- FHIR, HL7, APIs, or RPA where there is no API.
- Secures
- One gateway for every action. Your data stays walled off.
- Answers to you
- You set what it does, and who approves.
The agent catalog
Six agents, one harness
- Patient FlowBeds and discharges, on time. Connects via HL7, FHIR, HIS
- Patient RelationshipPatients back when due. Connects via phone calls, WhatsApp, Google Calendar
- Revenue CycleCharges billed, claims chased. Connects via API, RPA, Billing · TPA
- Supply ChainStock in place before it's needed. Connects via API, RPA, Inventory
How it acts · Front OfficeA booking on WhatsApp, in Hindi.It finds a slot, books it, and replies in her language. The booking lands in your calendar.
Your calendar
Meera Sharma · Dr NairThursday · 6:30 – 6:45 pm
- Inside your rules
- Every run recorded
Fitted, not Installed.
FORWARD DEPLOYMENT
We find the leak, then close it.
Every organisation works differently, so every deployment starts with yours.
01 Understand
We sit with your team and find the leak
For example: six missed calls at the front desk, nine minutes without a callback.
02 Map
We trace how the work runs today
The front desk's call log: missed calls with no callback.
03 Design
We plan the fix, you approve it
The plan, answer every call the desk misses, approved by the clinic owner.
04 Integrate
We connect it to the systems you use
The clinic phone line, WhatsApp and Google Calendar, connected.
05 Deploy
It goes live with your team
The patient gets a message from your clinic: booked for Friday, 11:00.
06 Optimise
We measure, then close the next leak
Missed calls without a callback fall; the next leak is care given but never billed.
QUESTIONS
Where do you sit?
Pick your seat. See what matters in your seat, and what people in your seat ask us.
Hospital owner
THE LEAK YOU FEEL
Revenue leakage
Money already earned that never reaches the account.
- Care given, never billed
- A claim held on one missing document
- A bed empty for hours after discharge
Closed by Airgent, for hospitals
What causes revenue leakage in a hospital?
Work that falls between desks: care given but never billed, a claim held on one missing document or a pending pre-authorisation, a bed empty for hours after discharge. The HIS records the work; people still carry it between systems, and it leaks in the gaps.
Which manual work can AI agents take off my team?
Each agent owns one process your team carries by hand today. Front Office answers calls and WhatsApp and books the slot. Scribe drafts the consultation note the doctor signs. Patient Relationship brings patients back when they are due. Patient Flow starts pharmacy, billing and the summary together at discharge. Revenue Cycle attaches the missing document before a claim stalls. Supply Chain raises the indent before the ward runs out. The Airgent harness connects each one to your systems and shows you every action.
Every hospital has its own SOPs. How does an AI agent follow ours?
Your SOPs become the agent's rules. In deployment we map how your team runs each process today (who books what, which cases need a doctor, when the desk steps in) and set those as the agent's rules and approvals in the Airgent harness. The agent follows them on every call and message; where a case needs judgement your SOP does not cover, it does not guess, it hands over to the person you named.
How does a deployment start, and what does it ask of us?
We sit with your team and find one leak, trace how the work runs today, and you approve the plan before anything goes live. Then we measure it and close the next leak.
Do we have to replace our HIS or EMR?
No. The Airgent harness connects the agents to the systems you already run (your HIS or EMR, phones, WhatsApp, billing) and runs their work inside them. Your systems stay the record, and you see every action the agents take.
Can we trust AI with our patients and our revenue?
You do not have to take it on trust. The agents work inside rules you set, a person approves what matters, and you see every action they take. You start with one process and judge it on your own numbers before you add the next.
What does it cost, and has it worked somewhere like us?
You pay for the work the agents do, not for another system to run. We start with the process where you lose the most, show the leak closing in your own numbers, and add the next process from there. The same agents already handle real consultations and patient calls in Keel, our own application.
Doctors & care team
THE LEAK YOU FEEL
Patient leakage
The work around medicine starts after the last patient leaves.
- History scattered across files, reports and memory
- Notes typed at night, after the last patient
- The follow-up nobody reminded
Closed by Airgent, and Keel for clinics
Why should I use software or AI agents at all? Paper works for me.
Paper works for the patient in front of you. It fails the patient you see next month: it cannot bring their history to you before they walk in, remind them when their review is due, or answer the call you missed mid-consultation. You keep consulting the way you do; the agents do the work paper leaves undone, and you still sign every note.
How do I see a patient's full history before they walk in?
Before each visit, their past visits, reports and medicines come together in one view, so you start the consultation knowing what happened last time instead of asking the patient to remember.
Can my notes write themselves while I talk to the patient?
Yes. Ambient documentation listens to the consultation the way you speak, switching languages mid-sentence included, and drafts the note in your format. You read it and sign; nothing reaches the record until you do.
Does every visit build one health record for the patient?
Yes. Every signed note, report and prescription joins the patient's record in one place, so each visit adds to a health record you read at the next one, instead of a new card every time.
How do patients come back when they are due?
The Patient Relationship agent reads what you said in the consultation (a review once the report is in, a repeat test, a change of medicine), reaches the patient when it is due, books the return, and tells your desk when someone does not respond. Continuity no longer depends on someone remembering.
What if the AI makes a mistake?
The same as with a new colleague: you catch it, and it learns. Nothing clinical reaches the record until you sign, and when it is unsure it hands over to a person, so a mistake is caught before it reaches a patient. Every correction you make teaches it your words, your medicines and your way of working, so it gets them right the next time.
Will AI replace our front desk?
No. It takes the routine calls, WhatsApp messages and bookings, so your desk handles the patients who need a person, and your desk can take over any conversation.
Run a clinic of your own? What will it cost?
Use Keel, our practice suite for doctor-run clinics, with the same agents built in. It is priced per doctor with the front desk free, and the agents charge only for the work they actually do.
IT & systems
WHAT STAYS WITH YOU
Your systems stay the record.
- Your HIS or EMR stays the system of record
- Named actions only, through one gateway
- We build the connection and keep it running
Will we have to replace our HIS or run a parallel system?
No. The agents work through your systems, not beside them, so your systems stay the record and there is no new silo to maintain.
How does Airgent connect to our HIS or EMR?
Through the Airgent harness. It connects to the interfaces you already have (FHIR, REST APIs, MCP or webhooks, and RPA where there is no API), is fitted to your organisation by configuration rather than custom code, and puts every agent action through one gateway you can see.
What can the agents read and write in our systems?
Only named actions. Agents never touch your systems directly: every AI call passes one controlled gateway, and each organisation's data is walled off.
Who builds and maintains the integration?
We do, as part of the deployment: we map your systems with your team, build the connection, and keep it running.
What if our systems can't connect?
Run Keel, by Airgent: the application with the agents built in.
Medical director & compliance
WHAT STAYS WITH YOU
Every action answers to you.
- Patient records stored in India
- Consent, retention and access logs for DPDP
- Your choice of AI model, and where it runs
Is it safe to give AI access to patient records?
Agents never touch your systems directly. Every AI call passes one controlled gateway, limited to named actions, and each organisation's data is walled off from every other's.
Where is our patients' data stored?
Patient records are stored in India, and each organisation's data is kept apart from every other's in the database.
Is it built for the DPDP Act?
Yes. The patient's consent is recorded before a consultation is captured, their data is kept only as long as your retention rules say, and every access and action is logged, so you can show who saw what, and why.
Can we choose which AI model runs, and where?
Yes. The Airgent harness is modular: you choose the AI model behind each agent and where it runs, and you can change it without rebuilding the workflow.
Who approves what an agent does?
You decide which actions need a person; those wait for approval before they run. Nothing clinical reaches the record until a doctor signs.
What happens when the AI gets something wrong?
It is caught before it reaches a patient: anything clinical waits for a doctor, and anything uncertain goes to a person. Every run is recorded, so you can see what happened, and every correction your team makes teaches the agent, so the same mistake is not repeated.